Women's Residential Support Worker

2 weeks ago


Gloucester, Gloucestershire, United Kingdom The Nelson trust Full time

About The Role

The Nelson Trust, in partnership with Cheltenham YMCA, is seeking compassionate and dedicated individuals to provide vital support to women residing in a safe space accommodation unit. As an Out-of-Hours Support Worker, you will play a crucial role in ensuring the safety and well-being of these women while they work towards long-term recovery.

Your Responsibilities

  • Provide on-call support to residents, responding promptly to phone calls or in-person requests for assistance.
  • Maintain a safe and secure environment within the accommodation unit.
  • Collaborate with other Nelson Trust and Cheltenham YMCA staff to deliver comprehensive support services.
  • Demonstrate strong communication and interpersonal skills when interacting with residents.

About You

We are looking for individuals who possess a genuine commitment to empowering women and supporting their journey towards positive change. You will have:

  • A passion for working with women in a holistic, gender-responsive, and trauma-informed manner.
  • Excellent communication and interpersonal skills.
  • The ability to work independently and as part of a team.
  • A flexible approach to working hours, including weekends and bank holidays.

Compensation and Benefits

This is a zero-hour contract position with a maximum of 6 out-of-hours shifts per month. You will be compensated at £25 per on-call shift, with an hourly rate of between £12-£13 for any call outs, depending on your experience.



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