Telecoms Specialist

2 weeks ago

Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full time

Job Overview


Daisy Corporate Services Trading Limited is a leading provider of telecommunications services, and we are currently seeking an experienced First Line Incident Advisor to join our team.



Salary and Benefits

The successful candidate will receive a competitive salary of £22,308 per annum, plus benefits that include 25 days' holiday, bank holidays, and an additional day off for each year of service up to 30 days.



Key Responsibilities

  • Incident Management
  • Fault Diagnosis
  • Customer Communication
  • Problem-Solving


Requirements

To be considered for this role, you will need:



  • Good Understanding of Telecoms Products
  • Knowledge of PSTN, ISDN, ADSL, FTTC, and FTTP
  • Strong Communication Skills
  • Ability to Work Under Pressure


Working at Daisy

We pride ourselves on being a great place to work, with a positive culture and opportunities for professional development. We have been voted the UK's number one telecoms company by Best Companies and are in the top 30 best large companies to work for in 2023.


As a member of our team, you can expect:



  • 25 Days' Holiday
  • Bank Holidays
  • Additional Day Off for Each Year of Service Up to 30 Days
  • Holiday Purchase Scheme
  • £500 Referral Scheme Bonus
  • Professional Development Opportunities
  • Eyecare Vouchers and Discounted Medicash Membership
  • Access to Discounts and Savings at Over 1,200 Retailers
  • An Additional Day Off on Your Birthday or Wedding Anniversary

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