Clinical Specialist

2 weeks ago

Manchester, United Kingdom Boston Scientific Full time

Boston Scientific transforms lives through innovative medical solutions that improve the health of more than 30 million patients around the world each year.

We're at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare. Our culture powers our performance and we turn our shared vision into value with the contribution of our 36,000 colleagues around the world.

Field Clinical Specialist - Peripheral Intervention/Vascular - North UK & Ireland

As a Field Clinical Specialist at Boston Scientific, you will have the opportunity to put your expertise into practice by delivering breakthrough services and solutions that create value for patients, customers, and employees. You will be part of an agile and high-performing team committed to advancing science for life.

Purpose Statement

The Field Clinical Specialist provides field/remote clinical, technical, and educational support to assigned accounts at a Territory, Regional, National, or EMEA level. Work is driven by customer demand and pre-planned support requirements. The primary focus is on case support, using clinical expertise to influence customer usage of the full portfolio.

Key Responsibilities

  • Provides field/remote clinical support in the areas of supporting case coverage, basic troubleshooting, programming, and patient follow-up for company products.
  • Work is driven by customer demand and pre-planned support requirements.
  • Attends cases face-to-face/remotely with customers and advises physicians on clinical attributes/techniques associated with our products.
  • Ensures timely collection and reporting of all required medical documentation pertaining to our procedural device operation.
  • Supports the team to achieve projected sales goals and increase sales revenues.
  • Develops a deep understanding of the workflows and specificities of each hospital and business relationships with hospital personnel to make new contacts in other departments within the hospital and identify key decision-makers to facilitate future sales.
  • Responds to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
  • Records customer information and activities in the company's CRM system, using the system as an alignment tool with other commercial roles.
  • Provides education support on product usage and customer training.

What We're Looking For in You

  • A passion for innovation and a desire to learn and develop.
  • A hunger to succeed and excel.
  • A growth mentality.
  • Patient empathy and focus.

What We Can Offer You

  • An attractive benefits package.
  • Inspirational colleagues and culture.
  • A fast-growing and innovative environment.
  • A team-oriented company culture.
  • International opportunities.
  • Excellent training and development programs.

Learn More About Our Benefits https://secure.bscbenefitsconnect.com/europe/

We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions based on a person's age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you.

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