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Hotel Night Porter

2 months ago

Prescot, Knowsley, United Kingdom Village The Hotel Club Full time
About the Role

We are seeking a highly skilled and customer-focused Night Porter to join our team at Village Hotel Club. As a Night Porter, you will play a vital role in ensuring that our guests receive exceptional service throughout the night.

Key Responsibilities
  • Customer Service: Provide top-notch service to our guests, responding promptly to their needs and resolving any issues that may arise.
  • Teamwork: Collaborate with the Night team to ensure seamless operations and a smooth customer experience.
  • Problem-Solving: Think on your feet and proactively solve problems that may impact our guests' stay.
  • Support: Assist all departments as needed, providing support and ensuring that our guests' needs are met.
What We Offer
  • Complimentary Leisure Club Membership: Enjoy full access to our leisure club facilities, including a gym, pool, and spa, for you and a family member or friend.
  • Employee Discount: Receive a discount on overnight stays at Village Hotels, starting from £35 based on 2 sharing.
  • Food and Drink Discount: Enjoy 50% off food and drink purchases on or off shift at any Village Hotel.