Enterprise Solutions Architect: Crafting Digital Futures

1 day ago

London, Greater London, United Kingdom Methods Business and Digital Technology Full time

At Methods Business and Digital Technology, a £100m Digital Transformation company, we're dedicated to improving public-facing services through innovative business and digital technology solutions. Our mission is to create citizen-centric services that drive positive change.

About the Role

We're seeking an experienced ServiceNow Solutions Architect to provide thought leadership to our Operations Teams, design and build best-in-class ServiceNow solutions, and support sales cycles for strategic accounts. As a key member of our team, you'll contribute to shaping our clients' IT landscapes and driving their success.

  • Key Responsibilities:
  • Design end-to-end ServiceNow solutions addressing complex business challenges, ensuring alignment with current and future business needs.
  • Conduct workshops, presentations, and training sessions to facilitate client understanding and collaboration.
  • Develop architectural blueprints for ServiceNow solutions, considering scalability, security, performance, and integration requirements.
  • Evaluate new ServiceNow features, modules, and integrations to determine suitability for client needs and advise on adoption.
  • Establish and enforce governance policies, best practices, and coding standards to ensure consistency, maintainability, and security of ServiceNow configurations.
  • Define and oversee integration strategy, designing seamless data flow and interoperability between ServiceNow and other systems or applications.
  • Ensure ServiceNow solutions meet security standards, regulatory compliance, and data protection requirements, implementing robust access controls and security measures.
  • Architect scalable solutions with optimal performance in mind, considering anticipated growth and usage patterns.
  • Develop and maintain a ServiceNow roadmap and value realisation plan aligning with client strategic objectives, considering future enhancements, upgrades, and innovations.
  • Stay informed about industry trends and emerging technologies to enhance ServiceNow solutions.
  • Provide quality assurance for ServiceNow implementations, overseeing thorough testing to ensure performance, functionality, and security.
  • Create comprehensive technical documentation for solutions, including design documents, configuration details, and best practices.
  • Communicate effectively with stakeholders, including clients, project managers, and development teams, providing regular updates on project progress, challenges, and opportunities for improvement.

For this role, we estimate the salary to be around £80,000 - £110,000 per annum, depending on experience, as well as offering a range of benefits including flexible working, 25 days annual leave, pension scheme, and more.

Requirements and Qualifications
  • Able to work with minimal supervision, consistently delivering quality to deadlines and escalating issues and blockers in a timely manner.
  • Expert knowledge of the ServiceNow platform, beyond ITSM.
  • Strong relationship-building, influencing, negotiating, and facilitation skills with customers and colleagues.
  • ITIL and/or TOGAF qualified.
  • Experience of working with Agile SDLC methods.
  • Experienced in data architecture and master data management.
  • Good knowledge and experience of modelling languages.

We're committed to supporting your professional growth and development, with opportunities for mentorship, training, and continuous learning. If you're passionate about crafting digital futures and driving positive change, we'd love to hear from you.

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