Technical Services Manager

4 days ago


Manchester, United Kingdom Jonathan Lee Recruitment Ltd Full time

Are you a results-driven leader looking to drive excellence in technical service delivery?

We are seeking a dynamic Technical Services Manager to oversee the delivery of field-based technical services, ensuring operational goals are met and maintaining an unmatched standard of customer satisfaction.

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Salary: £60,000 - £80,000 per annum

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About the Role:

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  • Inspire and Lead: Manage and motivate a multi-skilled, field-based team to deliver top-tier technical services.">
  • Operational Excellence: Monitor KPIs, address escalations, and ensure compliance with industry standards, regulations, and health and safety protocols.">
  • Data-Driven Improvements: Leverage performance data to drive service enhancements and provide detailed reporting on operational progress.">
  • Strategic Oversight: Balance resources effectively to maintain consistent service quality across the region.">
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Your Skills & Experience:

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  • Solid engineering and technical commercial expertise.">
  • Background in technical service management.">
  • Proven experience in field team management.">
  • Degree in engineering, business, or equivalent experience.">
  • Management qualifications (e.g., MBA).">
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Benefits:

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  • Generous Holidays: 25 days basic, with options to buy or sell extra days.">
  • Performance Rewards: A discretionary bonus scheme recognising your impact.">
  • Health & Well-Being: Life insurance, medical cover, and access to dental, travel, and cycle-to-work schemes.">
  • Green Commute: Participate in our eco-friendly car scheme.">
  • Robust Pension: Employer contributions starting at 8%.">
  • Company Car or Allowance: Ensuring you're supported wherever your role takes you.">


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