Service Excellence Team Member
5 days ago
Role Summary
We are seeking a talented individual to join our team as a Service Excellence Team Member at Mecca Bingo, Crewe. As a key member of our team, you will play a vital role in delivering exceptional customer service and contributing to the overall success of our venue.
Salary
The estimated annual salary for this position is £24,000 - £26,500, reflecting the company's commitment to rewarding employees for their hard work and dedication.
Key Responsibilities
Your primary responsibilities will include working across all sections of the venue, providing top-notch customer service, and identifying opportunities to enhance the guest experience. You will work closely with colleagues to ensure seamless operations and uphold our high standards of quality and service.
Requirements
To succeed in this role, you must have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences. You will also need to be adaptable, flexible, and able to work effectively in a fast-paced environment. Our ideal candidate will be committed to upholding our STARS values of Service, Teamwork, Ambition, Responsibility, and Solutions.
Benefits
We offer a comprehensive package of benefits, including competitive pay, paid breaks, Employee Rewards platform, 50% discount across food and soft drinks, Company Sick Pay Scheme, Pension, Life Assurance, Employee Assistance Programme, access to in-venue Mental Health First Aiders, and uniform provision. Additionally, you will have the opportunity to complete a funded Apprenticeship and participate in training programs to enhance your skills and career development.
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