Store Operations Director

2 days ago


Cambridgeshire and Peterborough, United Kingdom Marks & Spencer Plc Full time
About the Role

As a Store Operations Director, you will be responsible for supporting the growth and profitability of our store in Biggleswade. This involves implementing the retail plan, delivering KPI measures, recruiting and developing talent, ensuring safe trading practices, and creating a consistent visual customer journey.

Main Responsibilities
  • Drive profitability and sales through supporting the delivery of the Retail Plan and Store KPI's.
  • Support the delivery and embedding of business transformation plans and change initiatives.
  • Deliver great standards and service by setting clear expectations with colleagues.
  • Create a multiskilled team, coaching and training to utilise all tools available.
  • Use data and insight to improve customer experience, operations, and performance.
Key Leadership Capabilities
  • Embeds change for lasting commercial impact and results.
  • Coches colleagues to accelerate performance and personal growth.
  • Recognises high performance and supports poor performers to improve.

This role is an excellent opportunity for a leader who can drive business growth and development. The estimated salary for this position is £60,000-£70,000 per annum, depending on experience.



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