DB Scheme Professionals

2 days ago


Redhill, Surrey, United Kingdom WTW Full time

**About the Role**

We are looking for a highly skilled and experienced professional to fill the position of Pension Scheme Specialist in one of our offices in Redhill, Leeds, or Welwyn. As a key member of our administration team, you will play a critical role in servicing DB and DC pension schemes, ensuring that all service level agreements and performance standards are met.

In this role, you will work closely with the Team Leader to achieve service level agreements and performance standards, provide technical guidance on complex issues, and train junior associates. You will also assist in more complex/project work when required, including complaints, and identify areas for improvement in our service to clients/members.

**Responsibilities and Requirements**

Responsibilities:
  1. Working within an administration team, servicing both member and client queries in relation to DB and some DC pension schemes.
  2. In conjunction with the Team Leader, ensure that all service level agreements and performance standards are achieved.
  3. Deputise in the absence of the Team Leader.
  4. Be a senior point of reference on technical issues and non-standard cases.
Requirements:
  • Experience of administrating occupational pension schemes.
  • Experience of coaching and supporting less experienced associates.
  • Excellent interpersonal skills to include good written and verbal communication.
  • Good time management skills and the ability to organise and prioritise own workload.

The salary for this role is estimated to be around £40,000 - £55,000 per annum, depending on experience, and includes a competitive benefits package and potential progression opportunities.



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