Senior Quality Control Manager

3 weeks ago


Tring, Hertfordshire, United Kingdom First Call Contract Services, Ltd. Full time

**Quality Management Position Overview**

First Call Contract Services, Ltd. is seeking an exceptional Director of Quality Assurance to lead our Quality Management System (QMS) and drive business growth through continuous improvement. As a key member of our team, you will play a vital role in ensuring customer satisfaction and achieving our business objectives.

The ideal candidate will have a strong background in quality management within a manufacturing environment and experience with Continuous Improvement methods, such as Lean or Six Sigma. Your ability to oversee the QMS, conduct root cause analysis, and implement corrective actions will be essential to your success in this role.

**Key Responsibilities:**

  • Oversight of the Quality Management System (QMS)
  • Closely working with customers to resolve any quality concerns
  • Conducting root cause analysis and implementing corrective actions
  • Leading FMEAs (Failure Modes and Effects Analysis) and Control Plan reviews
  • Preparing and presenting quality performance reports to the management team

**Requirements:**

  • Degree educated in Maths, Science, or a related field
  • Strong problem-solving skills, with experience in techniques like 8D, 5Y, and Root Cause Analysis
  • Auditor training is a plus

**Our Benefits Package:**

We offer a competitive salary of £35,000 - £40,000 per annum, comprehensive benefits package, and opportunities for career development and growth. Our company culture values innovation, collaboration, and continuous improvement, making us an exciting place to work.



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