Technical Communications Specialist

14 hours ago


Birmingham, Birmingham, United Kingdom Alexander Mann Solutions Full time

**Job Description**

We are Alexander Mann Solutions, a global total workforce solutions firm. Our client, a major UK retail bank, requires a Technical Communications Specialist for an initial 6-month contract on a hybrid basis.

The role is open for Edinburgh, Manchester or London offices with flexibility around remote working for the ideal candidate.

About the Company:

Our client provides everyday banking services to over 17 million retail customers. The bank's expertise spans across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking.

Purpose of the Role:

The client is undergoing a new initiative to uplift and improve their comms across the organisation. As part of this programme of work, they will be creating a centralised repository for all communications as a replacement for their existing disjointed paper-based processes.

Your role will be to work on this new initiative by collaborating with stakeholders across the bank alongside solution designers and architects to gather requirements, define what this product could look like and drive those requirements across the product life cycle.

Key Responsibilities:

  • Define and drive requirements for an enterprise communications repository.
  • Collaborate with solution designers, architects, and technical teams to deliver a robust Back End communications repository solution.
  • Work with stakeholders across the bank to ensure alignment and integration with other workstreams.
  • Support the centralization and standardization of communications collateral from multiple platforms.
  • Provide insights into technology stacks, including Adobe, Sefas, and Messagepoint, to guide decisions and implementation.
  • Collaborate with other teams to ensure that deliverables from related projects align with this initiative.

Requirements:

  • Proven experience as a Product Owner, with a strong emphasis on Back End technical solutions.
  • Expertise in communications technology and processes, with a background in enterprise communications solutions highly desirable.
  • Experience working in complex, matrixed organisations with multiple stakeholders and workstreams.
  • Familiarity with relevant technologies, such as Adobe, Sefas, and Messagepoint (desirable).
  • Background in marketing, digital media, or communications within large organisations (desirable).

Salary: £65,000 per annum, depending on experience.

This is a permanent position, but the initial contract will be for 6 months.



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