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Front of House Manager

2 months ago

Chelmsford, Essex, United Kingdom Meridian Business Support Full time

Meridian Business Support is proud to partner with a leading 4x4 dealership in Chelmsford to find a skilled Front of House Manager.

The ideal candidate will lead a team of receptionists, ensuring seamless customer interactions and maintaining a pristine showroom environment.

Key Responsibilities:

  1. Lead the reception team to deliver exceptional customer service
  2. Manage telephone calls and direct them to the appropriate department
  3. Ensure the reception desk is staffed at all times
  4. Greet visitors and guide them to the correct areas
  5. Coordinate the physical showroom environment, including music, video screens, and refreshments
  6. Maintain sales offices, ensuring they are tidy, stocked, and functional
  7. Ensure the safety and security of people, vehicles, and property
  8. Coach and upskill the team to achieve excellence

Requirements:

  1. Minimum 1 year of management experience
  2. Excellent communication skills with a confident and assertive approach
  3. Warm, empathetic, and friendly demeanor with a professional attitude
  4. Expert-level proficiency in Microsoft Office packages (Outlook, Word, Excel)
  5. Previous experience as a front of house manager is advantageous

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.