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Customer Service Sales Professional
1 month ago
We are seeking a highly skilled Customer Service Sales Professional to join our team. As an Inside Sales Representative, you will play a key role in providing exceptional customer service and driving sales growth.
Job Description- Respond to customer inquiries via phone, email, or other channels, ensuring timely and efficient resolutions.
- Manage sales opportunities for all products, performing necessary tasks to turn prospects into billable sales.
- Check inventory and fulfill orders from stock if possible.
- Notify customers of price and delivery changes for online, verbal, or email-confirmed orders.
- Ensure non-cancellable, non-returnable orders are not processed until confirmed with a signed acceptance of terms by the customer.
- Maintain professional correspondence with customers via phone and email.
- Proficiency in computer systems, including Microsoft Office and other tools.
- Excellent communication and problem-solving skills.
- Attention to detail and ability to work in a fast-paced sales environment.
- Fluency in English is essential, with additional languages being advantageous.
- A starting salary of £23,860 per annum, plus a range of benefits.
- A hybrid and flexible working policy after initial training.
- Private Health/Medical Insurance and Life Insurance/Death in Service Insurance.
- Access to our benefits portal, offering discounts on high-street brands and local services.
- A commitment to wellbeing, with 24/7 free EAP helpline, free counselling sessions, and access to trained Mental Health First Aiders.
As a leading provider of spare parts and repair solutions in industrial electronics, robotics, and automation, we have supported our customers for over 40 years. With a global footprint and headquarters in New Jersey, USA, we foster a collaborative environment that promotes growth and development.