Front of House Team Member
3 weeks ago
We are looking for a talented and enthusiastic individual to join our team as a Front of House Team Member at room2, our award-winning hometel brand. This role is perfect for someone who is passionate about delivering exceptional customer service and creating memorable experiences for our guests.
What You'll Do:
As a Front of House Team Member, you will be the face of our brand, responsible for ensuring that every guest who enters our hometel leaves with a positive and memorable experience. Your key responsibilities will include:
- Welcoming guests and assisting them with any enquiries they may have
- Ensuring that guests are happy and satisfied with their stay
- Delivering exceptional customer service and exceeding guest expectations
- Preparing and serving a range of drinks and food to our guests
- Working collaboratively with our team to achieve our brand standards
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. You will also be part of a dynamic and supportive team that is passionate about delivering exceptional customer service.
Requirements:
To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as a passion for delivering exceptional customer service. You should also be able to work well under pressure and as part of a team.
About Us:
room2 is a family-run organisation that is committed to providing world-class guest experiences. We are a team of people-focussed individuals who are passionate about creating an environment where our guests and team always feel comfortable and able to be their best. We are proud to be a part of the Lamington Group, a company that is dedicated to making a positive impact on our local and global communities.
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