Senior Data Analyst

1 week ago

Brighton, Brighton and Hove, United Kingdom Talent Hub Full time
Job Title: Senior Data Analyst - Microsoft Dynamics - Customer Data

About the Role:

We are seeking a highly skilled Senior Data Analyst to join our team at Talent Hub. As a Senior Data Analyst, you will play a key role in driving the organisation's reporting and analysis, supporting business stakeholders across the business.

Key Responsibilities:

  • Lead the reporting, insight and analytics for the organisation, providing pro-active reporting and actionable insights, with a strong emphasis on customer acquisition and engagement and optimising lifetime member value.
  • Regular monitoring and reporting on key customer data metrics.
  • Support and provide guidance on the development of campaign and overall performance reporting, actionable insight and data-driven models for use across the customer lifecycle (e.g. engagement, attrition, life-time value, segmentation and recommendations/next best action modelling).
  • Produce data visualizations to help support and communicate important learning.
  • Where possible, incorporate qualitative findings into quantitative reporting.

Requirements:

  • Proven experience in a Data Analysis role, with experience of Microsoft Data Platforms including MS Dynamics 365 CRM and Power BI.
  • Proficiency in data visualisation tools, such as Power BI, Tableau. Experience of using Microsoft Customer Insights, Microsoft Customer Data, Microsoft Fabric, social and email marketing analytics would be beneficial.
  • Experience of creating new analytics processes.
  • Experience in SQL, SAS, Python, or R programming would be beneficial.

What We Offer:

  • 24 days holiday plus bank holidays,
  • healthcare,
  • hybrid working
  • plus lots of other perks

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