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Shift Leader

1 month ago

Rotherham, Rotherham, United Kingdom Tesco Full time
About the Role

We're looking for a talented and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you'll be responsible for overseeing the store's operations, ensuring a smooth and efficient customer experience, and leading a team of colleagues to achieve our goals.

Key Responsibilities

• Coordinate the store team to deliver an exceptional customer experience
• Support colleagues in achieving daily priorities and take regular breaks
• Open and close the store, ensuring all decisions made are right for everyone's safety
• Be the go-to person for colleagues in the absence of a manager for day-to-day queries
• Maintain a clean, tidy, and well-presented store
• Support managers in coordinating seasonal, community, and charity events
• Contribute to a great team atmosphere, inclusive of everyone
• Provide great customer service, listening to customers and putting them first in everything you do
• Keep the team well-informed and up to speed on any communications, changes, or updates
• Stay knowledgeable about store performance and look for ways to improve and simplify operations
• Coordinate store improvements and remove any obstacles that might be getting in the way of great service
• Follow health and safety routines and procedures, and ensure colleagues do the same
• Recognize and celebrate colleagues within the team who are providing great service
What We Offer

We offer a range of benefits, including:
• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life's moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds
About Us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities, and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.