Lodge Manager

2 weeks ago


Orpington, Greater London, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking an exceptional Lodge Manager to join our team. As a key member of our customer-focused team, you will be responsible for managing the day-to-day operations of our retirement development, ensuring a high level of service to our Home Owners.

As a Lodge Manager, you will be the trusted point of contact for our Owners, providing a first-class service and ensuring their needs are met. You will be responsible for coordinating activities and events, managing contractors, and scheduling maintenance, as well as ensuring the overall safety and security of the development.

We are looking for someone with a passion for customer service, excellent administration skills, and the ability to work independently. If you have experience in a similar background, such as retirement living, social housing, hospitality, or health and social care, we would love to hear from you.

Key Responsibilities:

  • Manage the day-to-day operations of the retirement development
  • Provide a first-class service to our Home Owners
  • Coordinate activities and events
  • Manage contractors and schedule maintenance
  • Ensure the overall safety and security of the development

What We Offer:

  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training

We are a progressive managing agent of privately owned leasehold Retirement Living accommodation, managing over 220 developments nationally. We are committed to providing a happy and fulfilling lifestyle for our Owners, and we are looking for someone who shares our values and is passionate about delivering exceptional customer service.


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