Operations Director

4 weeks ago


London, Greater London, United Kingdom BVNK Full time

BVNK is a cutting-edge payments platform for global businesses. We bridge the gap between traditional and digital finance to make payments seamless, instant, and secure. Using the BVNK platform, businesses can send and receive payments on all major schemes and blockchain networks, incorporate stablecoins into their payment flows, and settle funds in over 30 markets.

We are a diverse team spread across the UK, Europe, South Africa, and APAC, with a shared vision that in the next five years all payment flows will interact with crypto, and BVNK will be at the forefront of this shift. We raised $40M in Series A funding, and we're looking for smart, ambitious people to help us build the next generation of payments.

The Head of Operations holds a pivotal role in ensuring the smooth and efficient processing of digital assets, FX, and payment transactions, overseeing the Payment Operations, Treasury Operations, and Reconciliation teams within BVNK. The Head of Operations will lead these teams, ensuring compliance with EMI and other relevant regulations, including MICA, and continually enhancing operational processes to elevate the customer experience.

Team Leadership: Provide strong leadership and guidance to the 24/7 Payment Operations, Treasury Operations, and Reconciliation teams. Cultivate a culture of excellence, teamwork, and customer-centricity, ensuring adherence to service level agreements and regulatory requirements.

Financial Operations Management: Lead the Operational teams responsible for covering UK and International FIAT payment schemes (Faster Payments, CHAPS, SEPA CT, SEPA INST, SWIFT, FEDWIRE, ACH) and Digital asset payments, ensuring the effective management of all related exceptions, investigations, and resolutions.

Regulatory Compliance: Stay current with industry regulations and ensure that teams adhere to all applicable laws and guidelines. Collaborate with the Compliance team to execute regular audits and maintain a high standard of compliance.

Cross-functional Collaboration: Collaborate closely with Data, Engineering, Ops Delivery, and Product teams to drive operational optimisations and tooling into BVNK's platform.

Quality Assurance: Ensure quality assurance and end-to-end reviews of processes worked by the Operations team.

We offer a competitive salary at every stage of your growth, meaningful ownership in the business through our employee option scheme, flexible working hours, and flexible approach to holiday. Opportunities to travel to our offices around the world, in locations such as London and Cape Town, to collaborate with your colleagues. An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets.

We are focused on building a diverse and inclusive team.



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