Senior Operations Support Specialist

4 weeks ago


London, Greater London, United Kingdom MSI Reproductive Choices Full time

About MSI UK

MSI Reproductive Choices is a leading provider of sexual and reproductive healthcare, dedicated to empowering clients' reproductive choices for a more equal world.

We prioritise personalised care, client needs, and experiences every step of the way. Our team's commitment to excellence ensures high-quality services, especially in vulnerable communities.

Job Overview

This role supports our operations, ensuring seamless delivery of services. The ideal candidate will be customer-focused, dependable, and thrive in a team environment.

Key Responsibilities

  • Empower teams by identifying and resolving issues, delivering quick solutions, and maintaining smooth operations.
  • Build strong relationships with team members, staying calm under pressure while fostering a culture of continuous learning and growth.
  • Collaborate closely with Global Information Services and in-country IT teams to bring innovative ideas to life and take ownership of work.
  • Promote a disability-confident level two equal opportunities employer, giving equal consideration to all qualified applicants without regard to various factors.

Qualifications and Benefits

The ideal candidate should have excellent communication skills, be adaptable, and able to learn quickly. We offer competitive compensation (£45,000 - £55,000 per annum), flexible working arrangements, and opportunities for professional growth.



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