Service Advisor

6 days ago


High Wycombe, United Kingdom Sytner Full time
About the Role

We have an excellent opportunity for a motivated individual to join our team at Sytner High Wycombe as a Service Advisor.

The successful candidate will provide outstanding customer care and be the vital link between our customers and the workshop. They will inform and consult on vehicle servicing, keeping the customer up-to-date at every stage while answering any questions or queries they may have.

The role involves liaising with technicians and workshop control about vehicle statuses and ensuring that vehicles are ready on time. Additionally, the Service Advisor will be able to give the best advice on our products and services to our customers.

Key Responsibilities:
  • Provide exceptional customer service
  • Inform and consult on vehicle servicing
  • Liaise with technicians and workshop control
  • Ensure vehicles are ready on time
Requirements

Don't worry if you don't have previous experience; we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMW to support your career.

Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment.

Working knowledge of Kerridge would be advantageous but not essential.

Benefits

Sytner Group offers an industry-leading benefits package.

  • Enhanced Holiday Entitlement – 33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary/community work

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