Senior Telecommunications Technician

1 month ago


Swindon, Swindon, United Kingdom Virgin Media O2 Full time

Overview

Virgin Media O2 is a leading provider of telecommunications services, offering a range of innovative solutions to customers across the UK.

Salary: £29,000 - £36,200 per annum (dependent on location and experience)

This role offers a competitive salary, with the potential for overtime and performance-based commission.

Job Description:

We are seeking an experienced Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing and maintaining telecommunications equipment in customer premises.

You will work independently, troubleshooting technical issues and providing expert advice to customers.

Your duties will include:

  • Diagnosing errors and technical problems
  • Determining appropriate solutions
  • Documenting processes and following company standard procedures and protocols
  • Collaborating with the technical team and sharing information across the organisation

Required Skills and Qualifications:

To be successful in this role, you will need:

  • A UK Manual driving licence with no more than 8 points
  • Excellent problem-solving skills and ability to work independently
  • Strong communication and customer service skills
  • An organised approach to work, with attention to detail

Benefits:

As a Field Service Engineer with Virgin Media O2, you can expect:

  • A competitive salary of £29,000, plus overtime and performance-based commission
  • A comprehensive training program, with opportunities for career development
  • A 4-day working week, with a mixture of 7.5 and 10 hour shifts
  • A company van, fuel card and other benefits
  • Access to wellbeing benefits, including the Unmind App, BUPA medical coverage and critical illness insurance


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