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Field Service Specialist

2 months ago

Northwich, Cheshire, United Kingdom Ecolab Full time
About the Role

Ecolab is seeking a highly skilled Field Service Specialist to deliver exceptional value to our customers in the food and beverage industry. As a key member of our team, you will be responsible for providing top-notch service and support to our clients, ensuring their satisfaction and loyalty.

Key Responsibilities
  • Deliver value-added services to customers, including safety training, product application, and equipment maintenance.
  • Retain existing business and grow revenue through effective customer engagement and relationship-building.
  • Manage margin and deliver gross profit targets through efficient operations and cost control.
  • Collaborate with cross-functional teams to drive innovation and improve customer experience.
  • Administer administrative tasks, including data entry and reporting.
Requirements
  • Strong interpersonal and communication skills, with the ability to build trust and rapport with customers.
  • Action-oriented and problem-solving skills, with a focus on delivering results and resolving issues.
  • Business acumen and commercial awareness, with the ability to identify sales opportunities and propose growth initiatives.
  • Technical expertise in food and beverage markets, food technology, and equipment maintenance.
  • Proficiency in Microsoft Office, Power BI, and digital applications.
What We Offer

Ecolab is committed to creating a diverse and inclusive workplace where every associate can grow and achieve their best. We offer a competitive salary, great company benefits, and opportunities for professional development and advancement.

This role is a remote worker position, requiring travel to visit customers and deliver value-added services. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply.