Liability Claims Adjuster

1 week ago


Milton Keynes, Milton Keynes, United Kingdom Crawford & Company Full time

About the Role

Crawford & Company is seeking a talented Liability Claims Adjuster to join our team. As a key member of our team, you will be responsible for managing a caseload of Liability claims, working in partnership with an assigned Liability Adjuster on more complex claims, and providing exceptional customer service.

Key Responsibilities

  • Manage a caseload of Liability claims, including Employers Liability, Personal Liability, and Commercial claims
  • Work in partnership with an assigned Liability Adjuster on more complex claims
  • Provide exceptional customer service, ensuring great client relationships built around trust, respect, and speedy resolution
  • Gather all relevant evidence and understand full details of policy cover
  • Negotiate settlement and manage pushbacks to swift resolution
  • Liaise with third parties involved with the claim

About You

We're looking for a talented individual with a strong background in claims management, excellent communication skills, and a passion for delivering exceptional customer service. You'll have a solid understanding of Liability claims, including Employers Liability, Personal Liability, and Commercial claims. Additionally, you'll have experience of end-to-end caseload management, be able to prioritize claims, and be comfortable in a KPI target environment.

What We Offer

Crawford & Company offers a comprehensive benefits package, including 26 days holiday, company pension, dental plan, employee assistance programme, and other excellent benefits. We're committed to creating an inclusive work environment and welcome applications from all candidates.



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