Coffee Shop Assistant
6 days ago
Location: CM24 1PY
Hours: Part-Time - 16 Hours Available / Permanent
Hourly Rate: £11.75 (18+), £9.65 (17 and below)
Bonus Scheme: Quarterly Incentive
Benefits:
- 30% discount on food, drinks, and merchandise at Starbucks
- 15% off Food to Go at Greggs, Subway, and more
- 24/7 Virtual GP & Wellbeing Service
- 10% Asda Discount Card for extra savings
- Employee Assistance Program
- Quarterly Bonus – work hard and reap the rewards
- Guaranteed Contracted Hours
- Compassionate Leave for times that matter
- Free Beverage on Shift
- EG Cares Benefits & Rewards Platform – Enjoy savings on retail, food, home, garden, electronics, and more
- Life Assurance
- Recognition Rewards to celebrate achievements
- Learning & Development
- Work Anniversary Awards to mark milestones
- Career Progression Opportunities
- Access to the Learning Hub, featuring the world's largest online course library
A Typical Day:
- Contribute to store sales and profits by actively up-selling products and advising customers on options.
- Deliver an amazing customer service experience by loving customers and anticipating their needs proactively.
- Prepare various products according to specifications and maintain expertise in all offerings.
- Always be helpful and ready to assist customers.
- Ensure food is displayed appropriately, keep temperature records, and comply with food safety and health policies.
- Operate the cash register, handle transactions accurately, and follow reporting procedures for equipment issues and supply shortages.
- Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
- Support colleagues by covering key busy times and assisting during absences.
Requirements:
- No prior customer service experience is required, as excellent training will be provided to help you succeed.
- You must be reliable, dedicated, and enjoy having fun as part of a team.
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