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Residential Property Manager

2 months ago

Essex, United Kingdom Reed Full time

Job Summary:

We are seeking a dedicated and experienced Residential Property Manager to oversee the safety, security, and maintenance of a residential property. This role is ideal for someone with facilities management experience and a strong commitment to providing excellent customer service.

Key Responsibilities:

  • Security and Maintenance: Act as a key-holder, ensuring the security of communal areas and facilities.
  • Customer Service: Serve as the first point of contact for residents, contractors, and visitors, managing access to the building.
  • Facilities Management: Coordinate with contractors for repairs, maintenance, and servicing of communal areas and equipment.
  • Laundry and Communal Spaces: Manage laundry facilities and communal spaces, ensuring they are well-maintained and welcoming.
  • Health and Safety: Conduct regular inspections to identify and resolve repair, maintenance, and security issues.
  • Advisory Role: Advise tenants on rent account management and property upkeep.
  • Emergency Response: Provide emergency cover and support as required.

Requirements:

  • Experience: Proven experience in facilities management and customer service.
  • Skills: Exceptional customer service skills and self-motivation, strong communication skills, adaptable to different audiences.
  • Qualifications: Good understanding of diversity, equality, data protection, and confidentiality.
  • Administrative Skills: Excellent administrative, organisational, and IT skills.
  • Knowledge: Knowledge of the housing/building management sector and health and safety management.
  • Flexibility: Flexibility to cover out-of-hours emergencies and travel to alternative sites.
  • Driving Ability: Driving ability with access to a vehicle for work purposes.

Benefits:

  • Competitive Salary: Competitive salary package.
  • Professional Development: Opportunities for professional development.
  • Supportive Work Environment: Supportive and collaborative work environment.