Researcher Analyst

2 weeks ago


City of London, United Kingdom Anson McCade Full time

**Job Title:** Digital User Insight Specialist

**About the Role:** We are seeking an experienced Researcher Analyst to join our team as a Digital User Insight Specialist. This role involves conducting user research activities, including moderating sessions and preparing discussion guides to gather authentic feedback.

**Key Responsibilities:

  • Determine essential research requirements and select appropriate methods for each project.
  • Develop and present clear research plans outlining goals and methodologies to ensure team alignment.
  • Lead user research activities, including moderating sessions and preparing discussion guides.
  • Engage users through in-depth interviews and workshops using ethnographic techniques.
  • Analyse diverse research findings to extract actionable recommendations that drive improvement.
  • Collaborate with cross-functional teams to turn insights into compelling user stories.
  • Communicate insights effectively to stakeholders, delivering presentations that drive strategic service improvements.

**Requirements:** Active SC Security Clearance is required for this position. Previous experience working on Government Digital Service (GDS) projects is essential. Proven ability to design and execute effective research plans that achieve project objectives is also required.

**Salary:** Up to £75,000 +10% Bonus, with a competitive benefits package including pension scheme and health insurance.


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