Retail Sales Assistant

1 week ago


Manchester, United Kingdom WHSmith Full time

Unlock a fulfilling career in retail sales with WHSmith at Manchester Airport Terminal 2.

About the Role

We are seeking an experienced and customer-focused Retail Sales Assistant to join our team. As a key member of our sales floor, you will be responsible for delivering exceptional customer service, maintaining store standards, and achieving sales targets.

The ideal candidate will have a strong passion for providing excellent customer experiences, working effectively as part of a team, and maintaining a high level of product knowledge. You will be confident in communicating with customers, colleagues, and management to ensure seamless operations.

Key Responsibilities
  • Deliver outstanding customer service, ensuring every customer leaves the store satisfied and engaged.
  • Maintain store standards, including visual merchandising, stock replenishment, and maintaining a clean and organized sales floor.
  • Meet or exceed sales targets through effective up-selling, cross-selling, and promoting products.
  • Work collaboratively with colleagues to achieve store goals, share knowledge, and provide support when needed.
Requirements and Qualifications
  • Demonstrated experience in retail sales, customer service, or related fields.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Able to work independently and as part of a team, prioritizing tasks and meeting deadlines.
  • Familiarity with operating cash registers, processing transactions, and handling customer payments.
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary, estimated at £25,000 - £30,000 per annum.
  • A comprehensive benefits package, including pension scheme, paid annual leave, and employee discounts.
  • Opportunities for professional growth, development, and advancement within the company.
  • A dynamic and supportive work environment that encourages collaboration and creativity.
About Us

WHSmith is a leading retailer with a rich heritage, serving customers across the UK's airports, hospitals, rail stations, and motorway services. We pride ourselves on offering an exceptional shopping experience, with a wide range of products and services tailored to meet our customers' needs.


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