Ecommerce Trader

About THG

We're a global technology group that specialises in taking brands direct to consumers. Our comprehensive approach ensures we can fully realise our vision and maintain our leadership in the rapidly evolving digital commerce industry.

Our portfolio includes leading brands and sites such as Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all powered by our fully integrated digital commerce ecosystem, THG Ingenuity.

Role: Senior Ecommerce Executive – Myprotein UK

Reporting to: Regional Manager

Location: Manchester, Fully office based

Nutrition & Wellness

Nutrition & Wellness is home to some of the best loved and most trusted names in wellbeing and nutrition. Our brands and people exist to break boundaries; to power and empower those who want more.

Why be a Senior Ecommerce Executive at Myprotein?

As a Senior Ecommerce Executive, you'll work on the biggest online sports nutrition brand in the world, Myprotein, within a dynamic, innovative digital ecosystem. You'll have the opportunity to influence and drive the ecommerce strategy for Myprotein UK, supported by senior leadership and cutting-edge tools and insights.

Key Responsibilities:

• Collaborate with senior leaders to refine and execute ecommerce trading strategies.
• Build and manage trading calendars, ensuring website updates align with sales KPIs.
• Utilise analytics tools to understand the customer journey, optimise performance, and shape strategy.
• Monitor key site metrics such as GP, Conversion Rate, Bounce Rate, AOV, and traffic performance.
• Strategically plan product launches and promotional campaigns, collaborating with the marketing team.
• Provide weekly and monthly reporting on KPIs, ensuring stock forecasts align with sales targets.

Requirements:

• 2+ years of ecommerce experience, with a strong focus on online trading and performance optimisation.
• Proficient in using analytics tools to understand and enhance the customer journey.
• Experience in managing promotional campaigns and product launches.
• Ability to analyse and report on site metrics, including GP, Conversion Rate, and AOV.
• Strong collaboration skills to work across teams and with senior leadership.
• Proven track record of driving online sales and achieving KPIs.
• Strong commercial awareness with the ability to calculate and forecast for onsite promotions.
• A proactive, analytical, and strategic approach to problem-solving.

Career Development

• Access bespoke development programmes designed and developed by our in-house L&D team.
• Develop your expertise through our upskilling programme delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don't want to work on your birthday? Enjoy your day off on us.
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP.
• Access our in-house CBT therapist.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.

We are an equal opportunities employer.

We're committed to creating a diverse and inclusive workplace that allows everyone to thrive, and strongly encourage all candidates from all backgrounds and identities to apply.

Please email if you require any additional support or need to make any adjustments to our recruitment process.

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