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Removals Team Lead

2 months ago


Croydon, Greater London, United Kingdom Johnsons Full time
Job Title: Removals Supervisor

We are seeking a highly skilled and experienced Removals Supervisor to join our team at Johnsons 1871. As a Removals Supervisor, you will be responsible for leading and managing the removals process, ensuring the safe and efficient transportation of goods from one location to another.

Key Responsibilities:
  • Act as a Project Coordinator as appropriate
  • Manage and be responsible for the Health and Safety of colleagues on the move
  • Drive company vehicles as entitlements allow
  • Lead and manage aspects of smaller moves/projects and work in conjunction with a Move Manager to complete larger projects/moves
  • Promote company core standards and values
  • Educate, train, and develop other team members in delivery, emphasizing best practice, quality, and standards
  • Conduct and train colleagues on technical aspects of decommissioning/commissioning of either furniture and/or IT
  • Manage external contractors during delivery
  • Ensure working practices are safe and follow company best practice standards
  • Act as a client liaison on site between different departments and the onsite team
  • Complete regular removals activities as and when required
Day-to-Day Responsibilities:
  • Lead, organize, and manage move teams
  • Conduct point of work risk assessments and health and safety checks as required, including assuring PPE is worn at all times
  • Deal with changing client needs and react to changes and deliver an excellent service
  • Deliver excellent customer service through liaising and communicating with the customer
  • Decommissioning/commissioning of either furniture and/or IT
  • Safely package items before removal or storage
  • Wrap and protect furniture into special wrappings and packing cases for shipping overseas
  • As a specialist packer, you might go to a location before the move to wrap and pack delicate items, like china, glass, artwork, and antiques
  • Using packaging to protect fragile items such as computers or antiques
  • Taking apart larger items of furniture for packing and removal
  • Taking down curtains and lifting carpets if needed
  • Removing doors, door frames, or windows to get large pieces of furniture in or out of a building
  • Packing items, loading them into your vehicle, and securing them safely
  • Checking that all goods are secure before driving off
  • Driving to the new location, unloading the items, reassembling large items, and placing them where the customer wants them
  • Unwrapping furniture and unpacking cartons

We are an equal opportunities employer, and our policy is to recruit a diverse workforce that reflects the communities we work in and follows the guidelines of the Equal Opportunities Act 2010. Our aim is to welcome everyone and create inclusive teams, celebrating difference and encouraging everyone to join us and be themselves at work.

Johnsons 1871 is the overarching group label that covers a range of consumer, but mainly B2B brands, operating in the moving, asset, project, and facilities management arenas. Our businesses add a tremendous amount of value above and beyond simply moving things from A to B. With innovative and market-leading tools for asset tracking and management and a Sustainability First message, Johnsons has big ambitions and already wins day after day against their competition.