Resource Allocation Specialist

2 weeks ago


Redditch, Worcestershire, United Kingdom Arcus Solutions Full time
Job Overview:

At Arcus Solutions in Redditch, we are currently seeking an experienced Workforce Scheduling Controller to join our Central Operations Planning team as a Resource Allocation Specialist. The successful candidate will be responsible for managing and scheduling engineers through our scheduling system, ensuring that client requirements are met while maintaining set SLAs and KPIs.

About the Role:
  • A competitive salary of up to £28,938 per annum, depending on experience.
  • A generous contributory pension scheme with matched contributions between 5% and 6%.
  • Learning & Development opportunities.

Your Key Responsibilities:
  • Manage and schedule engineers through our scheduling system.
  • Liaise with field-based engineers and client premises to allocate the correct skilled engineer to attend to jobs.
  • Maintain set SLAs and KPIs while handling various job requirements.


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