Vehicular Support Specialist

6 days ago


Common Edge, Blackpool, United Kingdom Arnold Clark. Full time

Join us at Arnold Clark as a Vehicular Support Specialist and contribute to delivering exceptional customer experiences in our Blackpool branch. We're seeking a skilled professional with a passion for supporting customers through every stage of their vehicle's lifecycle.

About the Role

In this role, you'll work closely with our workshop and bodyshop teams to progress work through the system, handling all customer requirements for service and vehicle repairs efficiently and professionally.

You'll maintain accurate financial records, provide clear and concise solutions to customers, and treat dissatisfied customers with empathy and understanding.

Main Duties:
  • Handling customer requirements for service and vehicle repairs
  • Liaising with the workshop and bodyshop to progress work through the system
  • Maintaining accurate financial records
  • Providing clear and concise solutions to customers
Qualifications and Requirements

We're seeking individuals with strong communication and influencing skills, as well as excellent organizational abilities to schedule work effectively. A full UK driving licence is also essential for this role.

A passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely manner is required.

Salary and Benefits:
  • A competitive salary of $45,000 - $55,000 per annum depending on experience
  • Generous retail discounts, private healthcare, SIMPLYHEALTH access, pension scheme, and opportunities for training and progression


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