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Project Coordinator

2 months ago

Cromer, Norfolk, United Kingdom Sanctuary Group Full time
About the Role

We are seeking a dedicated and compassionate Project Worker to join our team at Sanctuary Supported Living. As a Project Worker, you will play a vital role in supporting individuals who have experienced homelessness to achieve their full potential and independence.

Key Responsibilities
  • Provide personalized support to customers, empowering them to make informed decisions and take control of their lives.
  • Conduct thorough assessments to identify customers' needs and develop tailored support plans.
  • Act as a first point of contact for customers, responding to their queries and concerns in a timely and professional manner.
  • Build strong relationships with customers, respecting their autonomy, dignity, and personal choices.
  • Liaise with external agencies to enhance customers' confidence, health, and wellbeing, and provide opportunities for education and employment.
  • Manage crisis situations with empathy and professionalism.
  • Maintain accurate and high-quality records of customer interactions and progress.
Requirements
  • Experience working with adults who have experienced homelessness.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse individuals and teams.
  • Ability to work independently and as part of a team, with a strong commitment to customer-centered care.
  • Excellent organizational skills, with a focus on meeting deadlines and targets.
  • NVQ3 in Health and Social Care or equivalent qualification.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A supportive and inclusive work environment that values diversity and promotes equality.
  • The chance to make a real difference in the lives of our customers and contribute to a positive impact on your community.