CCTV Security Officer

3 days ago

Daventry, Northamptonshire, United Kingdom Kings Security Systems Ltd Full time

Job Title: Relief Security Officer

Job Summary:

We are seeking a reliable and flexible Relief Security Officer to provide security coverage across various locations as needed. The successful candidate will be responsible for ensuring the safety and security of premises, staff, and visitors by maintaining a safe and secure environment.

Key Responsibilities:

Customer Care:

  • Provide excellent customer service by greeting and assisting visitors, ensuring they feel welcome and are directed to the appropriate area.
  • Be responsive to client concerns and complaints, taking a personal interest in resolving any issues that arise.
  • Offer a high level of customer service, addressing inquiries and concerns professionally and courteously.
  • Build and maintain positive relationships with staff, visitors, and contractors.

Work Performance and Quality Work:

  • Comply with and report on all Health and Safety issues in accordance with company guidelines.
  • Conduct regular patrols of the premises, both internally and externally, to identify and mitigate security risks.
  • Monitor surveillance equipment and review footage as necessary.
  • Make required check calls and booking on/off calls.
  • Control access to the premises, ensuring only authorized personnel are allowed entry.
  • Respond promptly and effectively to alarms and incidents, ensuring the situation is handled appropriately and reported accurately.
  • Maintain accurate and detailed records of daily activities, incidents, and irregularities.
  • Collaborate with emergency services when required.

Quality:

  • Ensure equipment issued to the contract is maintained and used in accordance with the manufacturer's requirements at all times.
  • Be correctly dressed in full uniform, as required by the client, and communicate any shortfall in issue to the appropriate line manager.
  • Set and maintain the highest personal and professional standards as an employee of Kings Security Systems Ltd, adopting a total quality approach to every aspect of work, colleagues, and clients.

Requirements:

  • Valid SIA Licence or valid SIA training certificates.
  • Excellent written and verbal communication skills.
  • Flexibility to work various shift patterns in line with operational needs.
  • Ability to remain calm and composed under pressure, especially during emergencies.

Desirable Requirements:

  • Prior experience in a similar role is advantageous, though we are open to candidates with the right attitude and willingness to learn.
  • Basic understanding of security protocols and procedures.
  • Familiarity with the use of surveillance systems and other security equipment.
  • Previous experience in the security industry.

Job Type: Full-time, Permanent

Pay: £11.44 per hour

Schedule:

  • 12 hour shift
  • Day shift
  • Night shift
  • Weekend availability

Experience:

  • Security: 1 year (preferred)

Licence/Certification:

  • SIA Licence (required)

Work Location: In person

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