Vehicle Damage Assessor
3 weeks ago
Overview
Solus Accident Repair Centres is seeking a skilled Vehicle Damage Assessor to join our team. As a key member of our production team, you will play a pivotal role in delivering exceptional customer service and ensuring the highest quality repairs.
Responsibilities
- Conduct thorough vehicle assessments using Audatex to estimate repair costs and timescales.
- Communicate effectively with customers to provide repair updates and information.
- Compile and maintain accurate records of repair information and supporting documentation.
- Monitor progress of vehicle repairs and negotiate estimates with Aviva Engineers as required.
- Identify opportunities for non-insurance related repairs and conduct mobile and drive-by estimates.
- Maintain and secure allocated equipment and assist other team members as needed.
Qualifications
Desirable qualifications and experience include:
- Proven experience or knowledge of working in the automotive repair industry.
- ATA Accredited.
- Customer service skills and experience of delivering high-quality service to customers.
- Planning and organisational skills.
- Flexibility and adaptability in managing workflow across multiple departments.
- Valid driving licence.
What We Offer
Solus Accident Repair Centres offers a competitive bonus scheme, group income protection, and access to a GP and medical advice 24/7. We also offer excellent benefits and rewards packages, competitive employer-matched pension contributions, and discounts on Aviva products and services.
About Solus
Solus Accident Repair Centres is one of the largest body repair groups in the country, wholly owned by Aviva. We employ over 1000 expert people across 25 UK locations and have repaired over 700,000 vehicles in the last 15 years.
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