Area Operations Manager Lead

2 days ago


Liverpool, Liverpool, United Kingdom Morson Talent Full time
Job Overview
Morson Talent is seeking an experienced Area Operations Manager to oversee the maintenance and operations of waterways in Liverpool, UK. As a key member of our team, you will be responsible for managing a team of staff and volunteers, ensuring quality and timely execution of maintenance and operations.

Key Responsibilities:
  • Stakeholder Engagement: Develop effective relationships with visitors, users, volunteers, and colleagues to ensure consistent communication and address service-related needs.
  • Improvement Program Management: Design targeted initiatives to boost visitor engagement, satisfaction, and align with strategic objectives.
  • Cross-Department Collaboration: Coordinate regional and wider Trust teams to integrate and deliver works, events, and wellbeing initiatives.
  • Volunteer Development: Create volunteer programs to enhance their contributions to waterway maintenance and visitor experience.
  • Project and Budget Management: Oversee small projects (up to £20k), ensuring compliance with budget and standards.
  • Team Leadership: Supervise and schedule a team of staff and volunteers, ensuring quality execution of maintenance and operations.

Required Skills and Qualifications

  • Degree or equivalent experience in a relevant field.
  • Extensive operational management experience within a visitor or infrastructure environment.
  • Strong safety management skills; knowledge of CDM Regulations preferred.
  • Proven leadership and people management experience, including volunteer coordination.
  • Background in budget management and cost control.
  • Full UK driving license required.

Estimated Salary: 45,000 - 60,000 per annum, depending on experience



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