Housekeeping Assistant

3 weeks ago


Tynemouth, North Tyneside, United Kingdom Northumberland Full time

About the Role:

We are seeking a skilled and detail-oriented Housekeeping Assistant to join our team at The Tynemouth Castle Inn. As a Housekeeping Assistant, you will be responsible for ensuring our rooms and public areas are clean and welcoming to our guests.

Key Responsibilities:

  • Clean and maintain rooms to our high standards
  • Present our public areas in their best light, ensuring they are clean and welcoming
  • Report any maintenance issues to ensure our standards are met
  • Follow guidelines to ensure the safety of our guests and staff
  • Work as part of the wider team to create memorable visits for our guests

Requirements:

  • Be friendly and have a good eye for detail
  • Be able to remain calm under pressure
  • React to guest requests to exceed expectations
  • Be punctual, well turned out, and conscientious

Why Work for Us:

We are a multi-award-winning pubs with rooms company in outstanding locations across the North of England and Wales. We deliver hospitality by living and breathing our core values of Customer Focused, Courage, Execution, Honesty, Respect, and Results, with our aim of Making People Happy.

Benefits:

  • Extra paid holiday in the month of your birthday
  • 50% off food in any of our Inns
  • £1 bed and breakfast in any of our Inns during January, February, or March
  • 1/3 off room bookings all year round
  • Employee Assistance Programme
  • Tronc (tips)
  • Working for Best Pub Employer at the Publican Awards
  • Paid breaks in our Inns

Pay Rates:

Age-related pay rates apply for Under 21s: 18-20 £9.00 per hour, Under 18s £8.00 per hour.



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