Senior Resourcing Coordinator
1 month ago
About the Role
University Hospitals Coventry and Warwickshire NHS Trust is seeking a skilled Senior Resourcing Assistant to join their Resourcing Department. As a key member of the team, you will be responsible for providing a quality, customer-focused, end-to-end recruitment administration service to meet the needs of allocated Speciality Groups, Departments, and to support the intake of International candidates in accordance with Department and Trust guidelines, policies, or procedures.
Key Responsibilities
- Undertake the administration of end-to-end recruitment activity of all staff joining the Trust, including the administration of advertisements, short-listing, and interview processing, preparation of offer of employment letters, completion of pre-employment checks, preparation of the contract of employment, and completion and administration of new starter processes.
- Coordinate and facilitate assessment centres as instructed by the Resourcing Officers, including candidate documentation checking, participating in interviews, and assessment scoring.
- Ensure a strong focus on exemplar customer service and the building of effective relationships with recruiting managers, applicants, and colleagues.
- Carry out any additional checks which have been locally agreed to expedite recruitment risk assessments.
- Proactively follow up outstanding employment check clearances, regularly keeping recruitment managers and applicants abreast of progress.
- Manage your own workload in accordance with the trac recruitment management system, such as moving vacancies to shortlisting and setting up interviews, issuing offer letters, etc., to ensure all activity meets agreed key performance indicator (KPI) targets. Escalate where appropriate.
- Ensure the effective prioritization and completion of own work in accordance with deadlines and agreed Standard Operating Procedures.
- Be the first point of contact for pre-employment check queries from employees, managers, and applicants, ensuring accurate and timely response.
- Ensure new starter documentation is checked for completeness and accuracy, follow up queries as necessary, ensure resolution within set deadlines.
- Action higher salary justification requests for new starters in accordance with process and prepare relevant documentation to support decision making.
- Maintain ESR, trac recruitment management system with all information connected to recruitment processes, such as short-listed candidates, and ensure all recruitment is completed in line with Trust Policy and Procedure and relevant Employment Legislation.
- Provide specialist advice and guidance on recruitment processes in place within the Trust.
- Investigate and resolve queries and complaints received from recruiting managers, applicants, and other stakeholders for the recruitment process, escalating to the Resourcing Officer/Resourcing Team Leader where required.
- Regularly review and develop Standard Operating Procedures to identify improvements and efficiencies in processes and ensure effective communication to embed into practice.
- Work collaboratively with, and support the Recruitment Leads for International Recruitment, and Nurse Recruitment and Flexible Workforce Lead and other project leads relating to recruitment.
- Be responsible for ensuring active social media presence and monitor and report effectiveness.
- Where instructed, oversee the work of the Resourcing Assistants and provide training and support in the course of their duties.
About the Trust
University Hospitals Coventry and Warwickshire NHS Trust is a leading healthcare provider in the UK, renowned for its commitment to excellence and innovation. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, contributing to the delivery of high-quality patient care and services.
What We Offer
We offer a competitive salary, excellent benefits package, and opportunities for professional development and growth. If you are a motivated and experienced individual looking for a new challenge, we encourage you to apply for this exciting opportunity.
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