Windows Server Engineer

About the Opportunity:

We are offering a highly competitive salary of £65,000 - £85,000 per annum, depending on experience, to our ideal candidate. In addition to this, we offer excellent benefits, including generous annual leave, flexible working hours, and opportunities for professional growth and development.

About the Role:

This is an exciting opportunity to join our IT department as a Technical Support Manager. As a key member of our team, you will be responsible for providing expert technical support and guidance to our employees, as well as overseeing the management of our IT infrastructure.

Responsibilities:

• Lead the IT helpdesk system, ensuring efficient ticket management and timely resolution of issues.
• Conduct root-cause and trend analysis to identify areas for improvement in IT service delivery.
• Develop and implement IT service delivery frameworks to enhance efficiency and align with business goals.
• Spearhead IT projects, ensuring delivery within agreed scope and timelines.

Requirements:

• A minimum of 5 years' experience in a Microsoft-centric IT environment.
• Proven expertise in Windows Server, Windows 10/11, and Office 365 administration.
• Strong proficiency in Active Directory, Group Policy, and networking technologies.
• Hands-on experience with cloud platforms, particularly AWS and Azure.
• Proficiency in endpoint management using Microsoft Intune and/or SCCM.

About Plowman Craven:

We are a leading provider of geospatial solutions, with a reputation for delivering innovative and effective measurement and imaging technology. Our commitment to excellence and customer satisfaction has earned us a strong reputation in the industry.