Strategic Content Creator and Communications Expert

7 days ago


London, Greater London, United Kingdom Capita Full time

Job Overview

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We are seeking a highly skilled Communications and Content Manager to join our team at Capita, a leading provider of business process management and integrated professional support service solutions.

The successful candidate will play a pivotal role in ensuring effective communication across both internal and external channels, leveraging their expertise in content creation, social media, and writing to drive engagement and impact.

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About the Role

This is a hands-on position that requires end-to-end production and delivery of communications material, with a focus on developing and delivering communications content aligned with Capita's business objectives and corporate communications strategy.

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Main Responsibilities:

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  • Develop and deliver compelling and relevant content for various external platforms, including social media, website, newsletters, and internal communications.">
  • Create high-quality content that resonates with our target audience through collaboration with subject matter experts.">
  • Manage external communication channels, including social media profiles and website news content, such as blogs.">
  • Monitor online conversations and coordinate with marketing and PR teams to maintain a cohesive voice.">
  • Align on internal communication delivery, including email newsletters and town hall meetings.">
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Requirements

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To be successful in this role, you will need to have:

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  • A proven track record in content creation, social media, and writing, reviewing, and editing high-quality content.">
  • A solid understanding of how to drive engagement across LinkedIn and X.">
  • Experience working in a high-profile and complex organization.">
  • Exceptional writing, editing, and proofreading skills in English.">
  • Creative mindset and the ability to think strategically about content development and distribution across various channels.">
  • Excellent written and verbal communication skills.">
  • Familiarity with digital comms tools and analytics.">
  • Ability to work collaboratively in a fast-paced environment.">
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Benefits

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We offer a competitive basic salary of £45,000, along with a range of benefits, including:

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  • Remote working options">
  • 23 days' holiday (rising to 27) with the opportunity to buy extra leave">
  • Opportunities to develop and progress">
  • Paid volunteering day with a charity of your choice">
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption, and shared parental leave, paternity pay of two weeks, and more">
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About Us

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We're an equal opportunity employer committed to creating an inclusive environment for all employees. We recruit and develop our people based on merit and passion for creating better outcomes.


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