Customer Service and Employability Coach

2 days ago


London, Greater London, United Kingdom Twin Employment & Training Ltd. Full time

Twin Employment & Training Ltd. is seeking a dedicated Education and Training Professional to join our team as a Customer Service and Employability Coach.

About the Role:

This role involves engaging with learners across various locations, delivering both online and face-to-face sessions, and working closely with our quality assurance team to ensure exceptional teaching standards.

Key Responsibilities:

  • Deliver high-quality training sessions, driving continuous improvement initiatives in AEB contract delivery.
  • Collaborate closely with our quality assurance team to maintain exceptional teaching standards.

Requirements:

  • A recognized teaching qualification, such as Qualified Teacher Status (QTS), is essential for this role.
  • Hold a minimum L3 Award in Education and Training or equivalent teaching certification.
  • Assessing qualifications like CAVA, TAQA, or equivalent are also required.

Salary and Benefits:

The estimated salary for this role is £40,000 per annum, depending on experience, and includes a competitive package of benefits, including up to 25 days annual leave, long service award, and employee referral scheme.

Contract Details:

  • Permanent full-time position
  • Hours: Monday – Friday, 09:00 – 17:30
  • Location: Hybrid, with face-to-face delivery and travel to Greenwich and surrounding areas daily

What We Offer:

  • Opportunities for career development and professional growth
  • Pension contributions and season ticket loan
  • 2 volunteering days per year and ability to purchase additional annual leave
  • Death in service benefit and Employee Assistance Programme

Essential Requirements:

All successful candidates will be required to complete a one-hour online safeguarding training prior to commencing employment.


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