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Head of Trading and Ecommerce Operations

2 months ago

London, Greater London, United Kingdom Carwow Full time
About the Role

We are seeking a highly skilled and experienced Head of Trading and Ecommerce Operations to join our team at Carwow Group. As a key member of our leadership team, you will be responsible for overseeing the engine room of our Get Your Car business, balancing supply and demand levers to ensure our customers and dealer partners have an exceptional experience transacting on our platform.

Key Responsibilities
  • Monitor and report on day-to-day trading performance, working closely with commercial and cross-functional teams to identify metrics that are off track and diagnose issues.
  • Develop and implement strategies to drive trading performance, ensuring the rest of the business is informed and aligned.
  • Collaborate with the product organization to drive continuous improvement of our user experience, supporting revenue goals that balance dealer partner and customer objectives.
  • Identify opportunities for improvement in commercial team practices and work with teams to ensure these are implemented.
Requirements
  • Proven experience in trading and ecommerce operations, with a strong track record of delivering results.
  • Excellent analytical and problem-solving skills, with the ability to interpret complex data and drive business decisions.
  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Ability to think strategically and drive business growth, with a focus on customer and dealer partner satisfaction.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Hybrid working arrangement.