Service Technician

4 weeks ago

Glasgow, Glasgow City, United Kingdom Medstrom Ltd Full time
About Medstrom Ltd

We are a leading provider of medical products and services, dedicated to making a real difference to our customers' workload and patients' outcomes.

Job Title: Service Technician

We are seeking a highly motivated and customer-focused Service Technician to join our team in Glasgow. As a Service Technician, you will be responsible for delivering high-quality medical products to customers across Glasgow and Scotland, ensuring timely and efficient delivery, and providing excellent customer service.

Key Responsibilities:
  • Deliver clean, ready-to-use products to and around customer sites
  • Collect products after use and return to the service location
  • Disinfect, function check, repair, and electrical-safety test products
  • Complete records of testing, delivery, and collection
  • Maintain available product stock and spare parts inventory
  • Complete product modifications when required
  • Provide product demonstrations and basic training to staff
  • Maintain a clean and tidy work environment
Requirements:
  • Mechanical or electrical background desirable, but not essential as full training will be provided
  • Experience of delivery driving and planning routes would be desirable
  • Full UK Driving licence required
  • Proactive, 'can-do' attitude
  • Excellent customer service and communication skills
  • Ability to work under own initiative, and follow procedures to achieve deadlines
  • Basic PC skills to include email and MS Office
  • DBS Checked (or the willingness to complete one)
Benefits:
  • Competitive basic salary of £24,500, with an estimated potential earning of approx. £30,000+ with on-call payments
  • Additional on-call payments
  • Contributory pension scheme
  • 33 days' holiday inclusive of Bank Holidays
  • Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme
  • Salary Sacrifice Schemes including Cycle to Work
  • Full induction with great training and support from dedicated team members
  • Receive a treat on your birthday
  • Death in Service benefit
  • Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company

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