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Customer Engagement Specialist
3 months ago
Position Overview:
As a Retail Sales Associate at Currys, you will play a crucial role in delivering exceptional customer service and driving sales. This position offers both full-time and part-time opportunities, with flexible hours ranging from 8 to 39 hours per week.
About Currys:
At Currys, we are passionate about technology and dedicated to helping our customers enjoy it to the fullest. As the leading retailer in the UK, we pride ourselves on the outstanding service provided by our team of dedicated colleagues.
Joining our team means becoming part of a supportive environment where individuality is celebrated, and personal growth is encouraged. You will have the chance to learn and develop alongside your colleagues, sharing in both the significant and everyday achievements that make our workplace vibrant.
As a Retail Sales Associate, you will not need extensive technical knowledge upon joining, as we provide comprehensive training through a two to three-day induction program, either online or at our training academy.
This training will equip you with the essential skills and knowledge to effectively assist customers, ensuring they receive the best possible support and service.
From product demonstrations to hands-on experience with the latest technology, we will empower you to make informed recommendations that enhance customer satisfaction.
Key Responsibilities:
In this role, you will be tasked with:
- Engaging customers with insightful questions to match them with suitable products.
- Creating memorable experiences during every customer interaction.
- Providing additional services such as delivery, installation, and recycling options.
- Contributing to the overall sales success of the store.
- Collaborating across various departments and product categories.
- Assisting with operational tasks to ensure smooth store operations.
Our Retail Sales Associates share a common enthusiasm for delivering exceptional service. Witnessing the joy customers experience when discovering how technology can enhance their lives is truly rewarding.
Ideal Candidate Profile:
We are looking for individuals who are:
- Friendly and approachable.
- Eager to learn about the latest technological advancements.
- Comfortable meeting personal sales and customer service targets.
- Strong team players, capable of collaborating across all store areas to achieve collective success.
At Currys, we recognize that our employees are the key to our success. We are committed to rewarding outstanding performance with a range of benefits, including:
Benefits:
- Competitive salary with performance-related bonuses.
- Discounts on the latest technology products.
- A variety of wellness initiatives to support your well-being.
Why Join Currys?
By joining our Retail team, you will receive continuous support in developing your career, with opportunities for ongoing training and skill enhancement.
We strive to offer flexibility in your work schedule to accommodate your personal commitments, all while providing the guidance of your manager.
As a leader in technology recycling and repair in the UK, we are in a unique position to make a positive impact on both individuals and the environment.
We are dedicated to fostering an inclusive and diverse workplace, ensuring that every voice is heard and valued.
We are committed to providing fair opportunities for all candidates during the application process, and we are here to assist you if you require any additional support.
