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Apprentice Learning Coordinator

2 months ago

Birmingham, Birmingham, United Kingdom University of Birmingham Full time
Job Title: Apprentice Learning Administrator

We are seeking a highly organized and detail-oriented Apprentice Learning Administrator to join our team at the University of Birmingham. As an Apprentice Learning Administrator, you will play a crucial role in supporting the delivery and smooth running of operational activities for apprenticeship programmes within the College of Social Sciences.

Key Responsibilities:

  • Provide administrative and compliance support across the College's Apprenticeship portfolio, including generating accurate data for audit inspections.
  • Maintain the details of apprentices, record ongoing apprentice interactions, and develop and maintain data management systems for funding purposes.
  • Proactively follow up with current and prospective apprentices, prepare Evidence Packs, and ensure compliance with audit and data protection requirements.
  • Respond to internal and external enquiries and support the Apprenticeships Team with management information reports.
  • Liaise with employers and key internal teams to ensure seamless delivery of apprenticeship programmes.

Requirements:

  • Evidence of skills and ability to undertake the role.
  • Experience of multi-tasking and delivery to an agreed timescale.
  • GCSEs to a minimum of grade C/4 in English and Mathematics grade C minimum (or equivalent level 2 qualification).
  • Good IT skills with working knowledge of standard Microsoft Office software.
  • Ability to take responsibility for specific tasks, work independently, and contribute to improving processes.
  • Excellent communication skills, with the ability to communicate clearly and effectively with others.
  • Well-organized with the ability to prioritize work proactively, independently, and as part of a team.
  • A good understanding of how to deliver excellent customer service.
  • Experience of using and maintaining complex work systems, such as student databases, finance record systems, or HR systems.

Working at the University of Birmingham:

We are a world-leading university that is committed to delivering excellent education and research. Our team is dedicated to providing a supportive and inclusive environment for our students and staff. If you are a motivated and organized individual who is passionate about supporting the delivery of apprenticeship programmes, we encourage you to apply for this exciting opportunity.