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Data Management Expert
2 months ago
IQVIA Argentina is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. We are seeking a highly skilled Data Team Lead to join our team.
About the Role
The Data Team Lead will be responsible for managing end-to-end delivery of data management services for single/multi-service projects, ensuring quality deliverables on time and within budget, to customer satisfaction. The successful candidate will provide comprehensive data management expertise to the Clinical Data Management (CDM) team to provide high-quality data management products that meet customer needs.
Key Responsibilities
- Provide leadership and vision to the team
- Manage and deliver several large-scale, high-complexity/non-standard aspect studies across a range of customers/sponsors and therapeutic areas
- Manage customers/sponsors at both Study and Programme Level
- Manage delivery of areas requiring specific expertise (e.g., Process, Finance)
Client Management
- Serve as primary point of contact for customer on data management deliverables
- Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise
- Provide input for and perform direct negotiations with customer, e.g., timelines, financial, process, resources
- Maintain strong customer relationships
- Ensure open communications with customer and Quintiles management to manage and meet contractual obligations
Service Management
- Meet with Data Operations Coordinator (DOC) and/or Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables
- Establish strong communications with Data Operations team, functional leads, project managers, and all other stakeholders
- Support DM service delivery with comprehensive DM process and technical expertise in executing projects
- Serve as the escalation point for unresolved data issues; work with client data managers, vendors, internal team members for resolution
- Work with functional manager(s) to ensure appropriate resources are assigned to meet project deliverables
- Create and/or review and sign-off on all data management plan (DMP) documents
- Implement proactive quality management plan/s. Identify any service and quality issues with agreed-upon specifications per the DMP and contract/SOW and work with functional manager(s) to resolve
- Track service performance and provide leadership to identify root causes of issues and implement remedial actions
- Maintain internal tracking databases and systems
- Must be willing to travel
Requirements
- Bachelor's Degree, or educational equivalent, in health, clinical, biological, or mathematical sciences, or related field
- A minimum of 5 years direct Data Management experience, including 3 or more years as a CDM project lead; or equivalent combination of education, training, and experience
IQVIA Argentina is a company that believes in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world.
