Weekend Retail Assistant
2 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused Weekend Retail Assistant to join our team at Pets at Home Retail. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring our customers have a great shopping experience.
Key Responsibilities:
- Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
- Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
- Maintain a high level of product knowledge, advising customers on pet care and products.
- Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
- Work collaboratively with colleagues to achieve sales targets and meet customer needs.
What We Offer:
- A competitive hourly rate and opportunities for career progression.
- A minimum contract of 8 hours per week, with opportunities for additional hours.
- A discretionary annual bonus scheme available to all hourly paid store colleagues.
- Paid holidays, including at least 28 days annual leave (rising to 33 days after 2 years).
- 20% colleague discount on all Pets at Home Group brands.
- 30% discount on own brand products.
- Access to a benefits platform with discounts on other retailers.
- A free and confidential Employee Assistance Programme (EAP).
- Life Assurance for all colleagues.
Our Values:
We value and respect difference in all its forms, and our aim is to reflect the diversity of the communities we operate in. We take our inspiration from pets and strive to create a friendly, safe, and welcoming space for pet owners at a local level.
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