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Security Officer

2 months ago


Bristol, Bristol, United Kingdom OCS Group Full time

About the Role

We are seeking a skilled and customer-focused individual to join our Security Team at our shopping destination. As a Security Officer, you will be responsible for providing excellent customer service and ensuring the safety and security of our visitors.

Key Responsibilities

  • Provide exceptional customer service to visitors, responding to their queries and concerns in a professional and courteous manner.
  • Monitor and maintain the security of the shopping destination, reporting any incidents or suspicious activity to management.
  • Work collaboratively with colleagues to maintain a safe and secure environment, adhering to company policies and procedures.
  • Develop and maintain relationships with customers, colleagues, and other stakeholders to promote a positive and inclusive shopping experience.
  • Participate in training and development opportunities to enhance your skills and knowledge, contributing to the growth and success of the Security Team.

Requirements

  • Educated to GCSE/O Level/NVQ level 2 standard to include English and Maths.
  • A valid SIA licence in Guarding or Door Supervision.
  • First Aid at Work (or prepared to undergo training within employment).

Desirable

  • Driving Licence.
  • Previous retail/hospitality security experience.
  • IOSH working safely trained.

Benefits

  • 30min paid break.
  • Personal Injury Cover (terms and conditions apply).
  • Pension Scheme.
  • Employee Reward and Recognition Scheme.
  • Inclusion in our Mall Employee discount scheme (supported by a wide range of retail outlets).
  • Employee Assistance Programme.
  • Excellent Career Development Opportunities.
  • Inclusion in the Government-backed Cycle to Work Scheme.
  • Covered cycle parking.
  • Discounted First Bus Commuter Travel.
  • Free car parking for employees.
  • Excellent welfare facilities.
  • Staff social events and activities.

About the Company

OCS Group is a leading facilities management company providing a range of services including cleaning, catering, security, technical services, energy management, and compliance. We operate across the UK and Ireland, supporting local communities and delivering innovative award-winning services to the private and public sectors.