Pension Administration Team Lead

4 days ago

Glasgow, Glasgow City, United Kingdom Hymans Robertson Full time

About the Role

We are seeking a highly skilled and experienced Team Leader to join our dynamic TPA department. As a key member of our Data Journey team, you will be responsible for providing leadership and guidance to a team of professionals delivering data projects, including de-risking activities, data analysis, and benefit rectification.

Key Responsibilities

  • Manage and allocate work to team members, ensuring effective work planning and delivery.
  • Prepare and present project updates to clients and trustees.
  • Develop and recommend fees and timescales for client projects.
  • Be the main point of contact for Client Managers, Administration Managers, and Project Leads.
  • Identify areas for service improvement and implement changes to enhance service quality.
  • Ensure compliance with BU guidelines, procedures, quality standards, and service standards.

Requirements

  • Previous experience in pension administration, with a strong understanding of DB, DC, and CARE pension arrangements.
  • Commercial awareness of the UK pensions market, with up-to-date knowledge of relevant pension legislation and industry best practice.
  • Experience in delivery of data projects and working in a client-focussed role in pensions administration.
  • Strong IT skills, including Microsoft Office applications and experience with Pensions Administration systems.
  • Good understanding of Data Protection legislation and recent legislative changes.
  • Exceptional communication skills and experience of leading a team with a collaborative approach.

What We Offer

  • A competitive salary and access to our profit share scheme.
  • A flexible selection of employee benefits.
  • A collaborative and encouraging work environment.
  • On-site mental health and wellbeing assistance.
  • Hybrid working arrangements.

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