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Service Manager
2 months ago
Unlock Your Potential as a Service Leader
Welcome Break is a leading provider of services at petrol stations, shops, and restaurants across England. We are seeking a talented Service Leader to join our team and help us deliver exceptional customer experiences.
About the Role
As a Service Leader, you will be responsible for leading a team of retail and catering staff to ensure that our customers receive the highest level of service. You will work closely with our management team to motivate and support your team, and help to drive sales and customer satisfaction.
Key Responsibilities
- Lead a team of retail and catering staff to deliver exceptional customer service
- Work closely with management to motivate and support your team
- Help to drive sales and customer satisfaction through effective team management
- Ensure that all team members are trained and equipped to deliver excellent customer service
- Monitor and report on team performance and customer feedback
What We Offer
As a Service Leader at Welcome Break, you will receive a competitive salary, plus benefits including:
- £10 on-shift meal allowance
- Employee discounts at our on-site Costa, Subway, and Greggs
- My Welcome Break discounts - savings at hundreds of retailers
- Bonus and incentive schemes
- Career progression and training opportunities
- Holiday entitlement increases with service
- Cycle to work scheme
Requirements
To be successful as a Service Leader, you will need:
- Some prior experience working in retail or catering as a team member or supervisor
- Passion for delivering exceptional customer service
- Ambition to progress in your management career
Join Our Team
At Welcome Break, we are committed to providing a positive and supportive work environment for all our employees. If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you.
