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Front Desk Associate
2 months ago
We're seeking a skilled Receptionist to welcome guests at our Chelmsford (Boreham) Premier Inn. As the face of our hotel, you'll use your excellent customer service skills to ensure a warm and memorable experience for our visitors.
Key Responsibilities:
- Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly.
- Manage the front desk, handling check-ins, check-outs, and room assignments efficiently.
- Collaborate with the housekeeping team to ensure rooms are prepared to the highest standards.
- Process payments, handle guest queries, and maintain accurate records.
What We Offer:
- A competitive hourly rate, up to £ per hour.
- A fixed-term contract until 30/10/2024, with guaranteed hours to plan your week around.
- Opportunities for career growth and development within our business.
- A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
- A company pension and save-as-you-earn scheme.
- Discounts on shopping, utility bills, travel, cinema trips, and more.
- A complimentary Premier Inn breakfast for 2 when you join us.
About Us:
We're Whitbread, the UK's leading hospitality business. We're committed to being an inclusive organisation that values diversity and welcomes applications from all backgrounds and situations.
Why Work with Us:
- We believe in creating a workplace where everyone can thrive, regardless of their background or situation.
- We offer a range of benefits and perks to support your well-being and career development.
- We're passionate about delivering exceptional customer experiences and making a positive impact on our communities.
